Damian Milton
The Double Empathy Problem
Damian Milton's work changed the way I think about communication.
One of the ideas I return to often is the Double Empathy Problem. Rather than viewing misunderstanding as something that exists only within the autistic person, Milton invites us to consider what happens between people whose ways of experiencing and making sense of the world are different.
I find this especially helpful in my work with couples. Sometimes neither person is communicating "wrong." They are interpreting the same interaction through different experiences, expectations, sensory worlds, and communication styles.
That doesn't make conflict disappear, but it often changes where we begin. Instead of asking, "Who is doing this incorrectly?" we can become curious about what each person is experiencing and how those different experiences shape the interaction.

